LEGAL
Privacy Policy
Last updated: September 24, 2026
Heal with Sandhya respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how information may be collected, used and handled when you visit healwithsandhya.com or contact Heal with Sandhya through the website.
Heal with Sandhya is a Reiki and energy healing practice based in Ahmedabad, India. For questions about this Privacy Policy or the handling of your personal information, you can contact us at connect@healwithsandhya.com.
Information We Collect
We may collect information that you choose to provide when you contact Heal with Sandhya through the website. If you submit the Contact Us form, this may include your name, email address, phone number, city, and the information you include in your message.
When you visit the website, certain information about your visit may also be collected automatically through Google Analytics. This may include information such as device and browser information, pages viewed, and interactions with the website. This information helps us understand website usage and improve the website.
The website does not currently provide user account registration, newsletter or marketing sign-up, or online payment facilities.
How We Use Your Information
We may use the information collected through the website to:
• respond to your enquiries and communicate with you about your request;
• understand how visitors use the website and improve its content and functionality;
• maintain the security and proper operation of the website, including helping to prevent spam and misuse; and
• comply with applicable legal obligations where required.
We do not use information submitted through the Contact Us form to add you to a newsletter or marketing mailing list.
Contact Form and WPForms
The Contact Us form on this website is provided using WPForms. When you submit the form, the information you provide is sent by email to connect@healwithsandhya.com so that we can receive and respond to your enquiry.
Heal with Sandhya currently uses WPForms Lite. Form submissions are not stored as entries in the WordPress dashboard, and the WPForms Lite Connect entry-backup feature is not enabled.
Please avoid including unnecessary personal or sensitive information in the message field.
Google Analytics and Site Kit
This website uses Google Analytics through Site Kit by Google to help us understand how visitors use the website. Google Analytics may collect information such as browser and device information, approximate location, pages viewed, and interactions with the website.
Enhanced Measurement is enabled for this website, which allows Google Analytics to measure certain interactions with website content in addition to standard page views.
Google Analytics uses cookies and other technical information to measure website activity. Google processes information collected through Google Analytics according to its own terms and privacy policies.
The Google Analytics data-retention settings for this website are currently set to 2 months for event data and 14 months for user data.
Cookies and Similar Technologies
This website uses cookies for website measurement through Google Analytics.
Google Analytics uses first-party cookies to help distinguish users and sessions and to measure website activity. These cookies help measure information about how visitors use the website, including page views and interactions.
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect website measurement.
Google reCAPTCHA
The Contact Us form uses Google reCAPTCHA to help protect the website from spam and automated misuse.
When reCAPTCHA is used, Google may process certain technical information as part of providing its spam and abuse protection. This processing is subject to Google’s Privacy Policy and Terms of Service.
Third-Party Services and Links
The website may contain links to third-party services or websites, including WhatsApp, that allow you to contact Heal with Sandhya or access information outside this website.
When you follow a third-party link or use a third-party service, any information you provide directly to that service is handled according to that provider’s own privacy policies and terms. Heal with Sandhya does not control the privacy practices of third-party websites or services.
Google services used on this website, including Google Analytics and Google reCAPTCHA, are described separately in this Privacy Policy.
How We Share Information
Heal with Sandhya does not sell personal information.
Information may be shared with service providers that support the operation and security of the website, its communications, and website analytics, where necessary for those services to function.
Information may also be disclosed where required by applicable law, legal process, or a lawful request from a public authority.
Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or where a longer period is needed for an ongoing enquiry or client relationship, business record-keeping, dispute resolution, or applicable legal requirements.
As an internal practice, routine enquiry emails are generally retained for up to 12 months. Information may be retained for longer where reasonably necessary for one of the purposes described above.
Google Analytics data is retained according to the settings described in the Google Analytics and Site Kit section of this Privacy Policy.
Data Security
Heal with Sandhya takes reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted through or stored in connection with the website.
Your Privacy Choices and Rights
Depending on the laws that apply to you, you may have rights regarding your personal information, including the right to request access to or correction of your information, or to request its deletion where applicable.
You may also contact us if you have questions about how your personal information is handled or if you wish to make a privacy-related request.
To make a request, please email connect@healwithsandhya.com. We may need to verify your identity before acting on certain requests.
Children’s Privacy
The website is not designed for children to submit personal information independently.
If you are a parent or guardian contacting Heal with Sandhya regarding a child, please provide only the information reasonably necessary for your enquiry.
If we become aware that personal information has been submitted directly by a child without appropriate parental or guardian involvement where required, we will take reasonable steps to address the information in accordance with applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the website, our practices, or applicable requirements.
When this Privacy Policy is updated, the “Last updated” date at the top of the page will be revised to reflect the most recent version.
Contact Us
If you have any questions about this Privacy Policy or would like to make a request regarding your personal information, please contact:
Heal with Sandhya
Ahmedabad, Gujarat, India
Email: connect@healwithsandhya.com